LANDMARK SPECIALITY COFFEE LTD-2019
As part of your shopping experience with us and the purchasing process through our website for goods & services we provide, we collect the following personal information that you divulge:
WHAT INFORMATION WE COLLECT
We value and respect your privacy and are committed to ensuring that it is protected and to that end any information you give us will only be used in accordance with this privacy statement.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
In order to process credit/debit card transactions, the bank or card processing agency may require verification of your personal details for authorisation outside the European Economic Area.
Your information will not be transferred outside the European Economic Area for any other purpose.
By using this site, you declare that the personal information you are required to provide is accurate, true in all respects and that you are legally capable of entering into binding contracts.
When you provide your personal information to us to:
What if I change my mind?
You may withdraw your consent and opt-out at any time to the collection or disclosure of your personal information via the ‘CONTACT US’ page or by mailing us at: Unit 8B The Stamps Ind Est, Rising Sun, Callington, Cornwall PL17 8JE.
Your personal information and what we do with it:
To unsubscribe from email newsletters at any time, click ‘unsubscribe’ on the email newsletters or by contacting our customer service team on 07434970890 or by email link on the contact us page of the website.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please contact us at Unit 8B The Stamps Ind Est, Rising Sun, Callington, Cornwall PL17 8JE.
We comply with regulatory or government authorities investigating suspected illegal activities. Please be advised that we may be required to disclose your personal information to such parties as the police or any other official body.
We strictly adhere to the requirements of the data protection legislation in the UK. We implement industry standard practices to protect the information we collect online by using physical, electronic and managerial procedures to safeguard your personal information against unauthorised, access, misuse or disclosure.
To facilitate the secure handling of credit card information by our shop and its service providers, the credit card information you supply to us is encrypted using secure socket layer technology (SSL), following PCI-DSS (Payment Card Industry Data Security Standard) requirements. The encryption is used for as long as is necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted.
We use a number of different cookies on our site.
Session Cookies - Where applicable, we may use a Session Cookie to remember your log-in for you. These are strictly necessary for the correct working of the website. If these are disabled then certain functionalities of the site may be affected.
Persistent Cookies - For Site Analytics and Performance.
Google Analytics - We use this to improve the user experience by understanding how the site is being used. User data is all anonymous.
More information regarding Google’s position on privacy with respect to its
analytics service can be found at http://www.google.com/analytics/learn/privacy.html
If you are not sure of what cookies are, or how to manage or them, then we recommend you visit http://www.aboutcookies.org for more detailed information.
In brief, cookies are simple ’text files’ which can be read using the Notebook program on your own PC. Typically, they contain two pieces of information: a site name and unique user ID.
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, or you can choose to modify your browser settings, you can also decline cookies if you prefer. However this may prevent you from taking full advantage of the website.
Service emails that we send you such as those with attached invoices, have no tracking in at all.
Other emails we send, we may utilise tracking to ascertain the level of traffic those emails send to our site, however the data tracked is anonymous as we do not know who has clicked; as is the case with our daily newsletter.
Some emails we can track at an individual level, whether the user has opened
and clicked on the email or not. We may use this information on rare occasions to better understand open and click rates on our emails with the intent of improving our services.
If you want to be sure that none of your email activity is tracked then you should opt out of emails.
SHARING WITH TRUSTED THIRD PARTIES.
We only share your personal data with trusted third party service providers as necessary for them to perform services on our behalf, such as:
Please be aware that certain third-party service providers, such as payment transaction processors & payment gateways, have their own privacy policies with respect to your personal information, which we are required to provide to them to process your purchasing transactions. You should exercise caution and read the privacy statement applicable to the third -party providers in question, to fully understand the manner in which your personal information is handled.
Certain providers may be ruled by different jurisdictions to those under which we or you are governed. If you elect to proceed with a transaction that involves the services of such a third-party service provider, then your information may be subject to the laws of the jurisdiction(s) under which that service provider or its facilities are located.
LINKS TO OTHER WEBSITES
CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for emailing you with information on our products and services, you may change your mind at any time by emailing us at email@example.com or by phoning 07434970890
We will not release your personal information unless we are required by law to do so.
Beyond the essential requirements for credit/debit card validation during purchase, we will not sell, distribute or lease your personal information to third parties for commercial reasons.
In the event of a merger with or acquisition by another company, your information may be transferred to the new owners in order to continue selling products to you.
Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held on you please use the link on the ‘CONTACT US’ page on our website.
If you believe that any information we are holding on you is incorrect or incomplete, please advise us via email at the above address. We will endeavour to make the corrections promptly.
Any faulty goods, equipment or merchandise must be returned unused in its original packaging to Landmark Speciality Coffee Ltd Unit 8B The Stamps Ind Est, Rising Sun, Callington, Cornwall PL17 8JE.
Returns must be made within 14 days of purchase.
Non-faulty goods must be returned at your own cost and you must provide evidence of having returned the item.
We will arrange collection of faulty goods from you using our own courier service providers, you will be required to be available for a nominated collection.
Subject to assessment by our customer service team, as a consumable product, we will only replace or refund coffee that is found to be faulty or damaged in any way as a result of the manufacturing process.
Please contact our Customer Service team (Monday to Friday 0900 -1700) on 07434970890 or by emailing firstname.lastname@example.org . to resolve the issue.
TERMS AND CONDITIONS
Please read the following notice carefully as your use of our website will be regarded as acceptance of these conditions.
Landmark Speciality Coffee Ltd accepts no liability for loss of any kind as a result of any inaccuracies or of your reliance on the information contained on the website. We make no representations or undertakings about the quality, accuracy or completeness of any of the information on this website. Any legal or health and safety related information is not a substitute for specific advice relevant to your particular circumstances.
Landmark Speciality Coffee Ltd is not responsible for the content of any external internet sites accessed by hypertext link from this website. These links are provided for information only and we accept no liability for any loss or damage that may result from accessing or using them.
Unauthorised use of our site and or its contents may give rise to a claim for damages and is subject to the laws of the England and Wales.
The Landmark Speciality Coffee logo, is protected by copyright © 2018
All contents referencing to Landmark Speciality Coffee Ltd is the sole property of Landmark Speciality Coffee Ltd and it’s subsidiaries and protected by copyright © 2018 Landmark Speciality Coffee Ltd. All rights reserved
Happy New Year to all our customers ! We are roasting as usual throughout all lockdowns and so coffee is always available to order via our online shop.
Orders are posted 1st class signed for, or delivered for free within a 10 mile radius of Callington, Cornwall.